Q1: Can I have a sample order for your products?
A: Yes, we can prodvide the free sample if could, pls consult online service .

Q2. What about the lead time?
A: By DHL 3-4days , by fedex 5-7days, by air 3days by china post 15-20days.

Q3: Can you accept OEM and ODM?

A: Yes, of course. We can print your logo and your customized color on the products, as long as the order quantity reach 500pcs

Q4: Can I customize my own package for the products?
A: Yes, the minimum order quantity for this service is 1,000 pcs;

Q5: How many days for samples ?

A: It will takes 1-3 days expect for the customized one;

Q6: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products;

Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new product with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.

Q8: What are your main markets?

A: Our main market are Europe and North America

Q9: What kind of certificate you have ?
A. Our company already achieve ISO, and for products, we have CE and ROHS. we our factory pass BSCI C .TUV SUD social audit pass.